Redesigning Unipol's
Welfare Experience
2024
WELBEE
CMS
WELFARE
PAYROLL
HR
ABOUT
Welbee, the Welfare Provider of Unipol Group, delivers tailored solutions for businesses of all sizes. To secure key clients like BPER and Coop, they required a new HR platform. As part of the same group, we collaborated to design a scalable, efficient solution that aligned with their vision and unlocked new opportunities.
THE OUTCOME
A Platform Built for Growth
Originally built as an internal tool, the HR platform lacked scalability. Powered by our Design System, we developed a solution with a new backend and redesigned UI, adding new features and enabling efficient support for HR teams and seamless integration with an employee-side product. At launch, the platform easily managed over 50,000 employees, and a record of more than 70 imported companies was reached in a single day. Early predictions suggest increased investments in welfare, showcasing the platform’s potential for driving long-term value.
Companies imported in a single day post-launch.
Seamlessly handled employee profiles right from day one.
New features released in H2 2024.
MY ROLE
I led the analysis and redesign of the platform, updating our design system to support a multi-theme switch feature for diverse clients. Additionally, I facilitated the communication with stakeholders and managed the handoff process with our development team.
A NEW EXPERIENCE
Delivering Features With Ease
Insights Tracking
We provided a dashboard that highlights the relationship between welfare credits and employee spending. This solution allows to identify trends and bridging the gap between employee preferences and client goals.
Seamless Imports
With just a few clicks, Welbee is able to import large volumes of data that are automatically recognized and organized. Larger files are processed in the background, maintaining the platform performance.
Content Management Made Simple
The CMS feature empowers Welbee to take full control of their deals. With an intuitive editor, they can customize content and, based on profiling, highlight high-margin deals for targeted employee segments, maximizing visibility and revenue potential.
Tailored Branding
The employee-side product can be customized with clients colors and logo. The selected colors are then matched to our design system tokens, creating a customized interface.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Neat and Tidy
We reorganized our Figma files by creating a structure in which the foundation serves as the single source of truth, with all other files connected to it. Each file is separated by scope and published only in its specific workspace, ensuring consistency and preventing cross-file interference.
The Perfect Formula
The documentation was made directly in Figma using the components themselves along with a couple of plugins. This method enabled us to scale the process easily and avoid recreating complex UIs each time.
Ask To The Team
We ran a Slack channel dedicated to the design system where the team could quickly discuss ideas, share progress updates, and get responses to any questions or needs. This space helped keep everyone on the same page, as we worked to improve and expand the project.
Et Voilà
Welbee’s HR team was initially skeptical, changing long-standing workflows is never easy. But after a short adjustment period, they saw the benefits and fully embraced it. Onboarding new hires became easier, and they now spend less time navigating the platform and more time supporting employees.
Imports now take about half the time they used to.
This project taught me the importance of being a facilitator. Like in any large company, navigating internal politics was necessary, but it also created opportunities to drive real change in the Italian welfare. Understanding HR’s true needs was also challenging since their old workflows favored excessive information, but this redesign helped shift their mindset, opening the door to innovation and future projects.
© 2025 Gianluca Croci
Redesigning Unipol's
Welfare Experience
2024
WELBEE
CMS
WELFARE
PAYROLL
HR
ABOUT
Welbee, the Welfare Provider of Unipol Group, delivers tailored solutions for businesses of all sizes. To secure key clients like BPER and Coop, they required a new HR platform. As part of the same group, we collaborated to design a scalable, efficient solution that aligned with their vision and unlocked new opportunities.
THE OUTCOME
A Platform Built for Growth
Originally built as an internal tool, the HR platform lacked scalability. Powered by our Design System, we developed a solution with a new backend and redesigned UI, adding new features and enabling efficient support for HR teams and seamless integration with an employee-side product. At launch, the platform easily managed over 50,000 employees, and a record of more than 70 imported companies was reached in a single day. Early predictions suggest increased investments in welfare, showcasing the platform’s potential for driving long-term value.
Companies imported in a single day post-launch.
Seamlessly handled employee profiles right from day one.
New features released in H2 2024.
MY ROLE
I led the analysis and redesign of the platform, updating our design system to support a multi-theme switch feature for diverse clients. Additionally, I facilitated the communication with stakeholders and managed the handoff process with our development team.
A NEW EXPERIENCE
Delivering Features With Ease
Insights Tracking
We provided a dashboard that highlights the relationship between welfare credits and employee spending. This solution allows to identify trends and bridging the gap between employee preferences and client goals.
Seamless Imports
With just a few clicks, Welbee is able to import large volumes of data that are automatically recognized and organized. Larger files are processed in the background, maintaining the platform performance.
Content Management Made Simple
The CMS feature empowers Welbee to take full control of their deals. With an intuitive editor, they can customize content and, based on profiling, highlight high-margin deals for targeted employee segments, maximizing visibility and revenue potential.
Tailored Branding
The employee-side product can be customized with clients colors and logo. The selected colors are then matched to our design system tokens, creating a customized interface.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Neat and Tidy
We reorganized our Figma files by creating a structure in which the foundation serves as the single source of truth, with all other files connected to it. Each file is separated by scope and published only in its specific workspace, ensuring consistency and preventing cross-file interference.
The Perfect Formula
The documentation was made directly in Figma using the components themselves along with a couple of plugins. This method enabled us to scale the process easily and avoid recreating complex UIs each time.
Ask To The Team
We ran a Slack channel dedicated to the design system where the team could quickly discuss ideas, share progress updates, and get responses to any questions or needs. This space helped keep everyone on the same page, as we worked to improve and expand the project.
Et Voilà
Welbee’s HR team was initially skeptical, changing long-standing workflows is never easy. But after a short adjustment period, they saw the benefits and fully embraced it. Onboarding new hires became easier, and they now spend less time navigating the platform and more time supporting employees.
Imports now take about half the time they used to.
This project taught me the importance of being a facilitator. Like in any large company, navigating internal politics was necessary, but it also created opportunities to drive real change in the Italian welfare. Understanding HR’s true needs was also challenging since their old workflows favored excessive information, but this redesign helped shift their mindset, opening the door to innovation and future projects.
© 2025 Gianluca Croci
Redesigning Unipol's
Welfare Experience
2024
WELBEE
CMS
WELFARE
PAYROLL
HR
ABOUT
Welbee, the Welfare Provider of Unipol Group, delivers tailored solutions for businesses of all sizes. To secure key clients like BPER and Coop, they required a new HR platform. As part of the same group, we collaborated to design a scalable, efficient solution that aligned with their vision and unlocked new opportunities.
THE OUTCOME
A Platform Built for Growth
Originally built as an internal tool, the HR platform lacked scalability. Powered by our Design System, we developed a solution with a new backend and redesigned UI, adding new features and enabling efficient support for HR teams and seamless integration with an employee-side product. At launch, the platform easily managed over 50,000 employees, and a record of more than 70 imported companies was reached in a single day. Early predictions suggest increased investments in welfare, showcasing the platform’s potential for driving long-term value.
Companies imported in a single day post-launch.
Seamlessly handled employee profiles right from day one.
New features released in H2 2024.
MY ROLE
I led the analysis and redesign of the platform, updating our design system to support a multi-theme switch feature for diverse clients. Additionally, I facilitated the communication with stakeholders and managed the handoff process with our development team.
A NEW EXPERIENCE
Delivering Features With Ease
Insights Tracking
We provided a dashboard that highlights the relationship between welfare credits and employee spending. This solution allows to identify trends and bridging the gap between employee preferences and client goals.
Seamless Imports
With just a few clicks, Welbee is able to import large volumes of data that are automatically recognized and organized. Larger files are processed in the background, maintaining the platform performance.
Content Management Made Simple
The CMS feature empowers Welbee to take full control of their deals. With an intuitive editor, they can customize content and, based on profiling, highlight high-margin deals for targeted employee segments, maximizing visibility and revenue potential.
Tailored Branding
The employee-side product can be customized with clients colors and logo. The selected colors are then matched to our design system tokens, creating a customized interface.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Et Voilà
Welbee’s HR team was initially skeptical, changing long-standing workflows is never easy. But after a short adjustment period, they saw the benefits and fully embraced it. Onboarding new hires became easier, and they now spend less time navigating the platform and more time supporting employees.
Imports now take about half the time they used to.
This project taught me the importance of being a facilitator. Like in any large company, navigating internal politics was necessary, but it also created opportunities to drive real change in the Italian welfare. Understanding HR’s true needs was also challenging since their old workflows favored excessive information, but this redesign helped shift their mindset, opening the door to innovation and future projects.
© 2025 Gianluca Croci
Redesigning Unipol's
Welfare Experience
2024
WELBEE
CMS
WELFARE
PAYROLL
HR
ABOUT
Welbee, the Welfare Provider of Unipol Group, delivers tailored solutions for businesses of all sizes. To secure key clients like BPER and Coop, they required a new HR platform. As part of the same group, we collaborated to design a scalable, efficient solution that aligned with their vision and unlocked new opportunities.
THE OUTCOME
A Platform Built for Growth
Originally built as an internal tool, the HR platform lacked scalability. Powered by our Design System, we developed a solution with a new backend and redesigned UI, adding new features and enabling efficient support for HR teams and seamless integration with an employee-side product. At launch, the platform easily managed over 50,000 employees, and a record of more than 70 imported companies was reached in a single day. Early predictions suggest increased investments in welfare, showcasing the platform’s potential for driving long-term value.
Companies imported in a single day post-launch.
Seamlessly handled employee profiles right from day one.
New features released in H2 2024.
MY ROLE
I led the analysis and redesign of the platform, updating our design system to support a multi-theme switch feature for diverse clients. Additionally, I facilitated the communication with stakeholders and managed the handoff process with our development team.
A NEW EXPERIENCE
Delivering Features With Ease
Insights Tracking
We provided a dashboard that highlights the relationship between welfare credits and employee spending. This solution allows to identify trends and bridging the gap between employee preferences and client goals.
Seamless Imports
With just a few clicks, Welbee is able to import large volumes of data that are automatically recognized and organized. Larger files are processed in the background, maintaining the platform performance.
Content Management Made Simple
The CMS feature empowers Welbee to take full control of their deals. With an intuitive editor, they can customize content and, based on profiling, highlight high-margin deals for targeted employee segments, maximizing visibility and revenue potential.
Tailored Branding
The employee-side product can be customized with clients colors and logo. The selected colors are then matched to our design system tokens, creating a customized interface.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Before vs. After : Sidebar
The new sidebar focuses on what matters. Key sections are prioritized at the top for easy access, while secondary items are organized into semantic accordions.
Before vs. After : Table
Tables are at the core of the product but were inefficient. We optimized them with our existing component—reducing columns, prioritizing key actions, and moving less relevant data to detail pages or menus.
Before vs. After : Profile Page
Support tasks were slowed by excessive information on the employee profile page. The redesigned page keeps only what’s necessary, organizing it into tabs for quicker navigation and smoother workflow.
Et Voilà
Welbee’s HR team was initially skeptical, changing long-standing workflows is never easy. But after a short adjustment period, they saw the benefits and fully embraced it. Onboarding new hires became easier, and they now spend less time navigating the platform and more time supporting employees.
Imports now take about half the time they used to.
This project taught me the importance of being a facilitator. Like in any large company, navigating internal politics was necessary, but it also created opportunities to drive real change in the Italian welfare. Understanding HR’s true needs was also challenging since their old workflows favored excessive information, but this redesign helped shift their mindset, opening the door to innovation and future projects.
© 2025 Gianluca Croci